If you do not remember the email or have any difficulties with the procedure below, let us know on our live chat.
- If you signed up using your account on another site (Google, Facebook, Steam...) instead of typing the email and password on the site, you can't change the password as you don't need it. In this case, just open https://blaze.com/en/games/crash?modal=Auth&tab=Login and click the button with the logo of the site you used to sign up to login. Example for Google account: https://blazeltd.zendesk.com/attachments/token/gvvn3kokplvqgvobchgvx7n/?name=image.png
- If the above does not apply to you, follow the steps below
- Using Google Chrome,
- Without VPN,
- preferably on a computer, and
- in incognito or anonymous mode.
Using an anonymous window, recover the password at https://blaze.com/en/games/crash?modal=auth&tab=forgot . Make sure to check the spam and trash folders .
We recommend that you type the password in a place where you can see what is being typed, copy the new password, paste it in the password redefinition field and finish redefining the password.
Whenever you log in, make sure you enter the password and email following the same formatting for lowercase and uppercase you used when you defined them.
ATTENTION: If you suspect someone has access to your account, you will also need to change your email and passwords.