Unfortunately, for now, we can not accommodate all those who ask for a VIP manager. But we are working to increase our capacity and we contact as soon as possible the eligible candidates when we have a vacancy.
When we have an opening, a VIP player is contacted by his manager through the email or mobile number registered in his account. If you have questions regarding a contact attempt, you can confirm it's validity through our live chat by providing the name and contact of the person who claims to be your VIP manager.
Chat: https://static.zdassets.com/web_widget/last/livechat.html?v=10#Key=blazeltd.zendesk.com